- 401(k) matching
- Flexible schedule
- Health insurance
- Process daily transactions. Daily posting, balancing, file maintenance, and file processing. (MICR, ACH, Debit Card, Bill Pay, Voice Access, Internet Banking, etc.)
- Provide telephone assistance for customers to answer questions on accounts, debit cards, internet banking, bill pay, phone banking, and check and statement copies.
- Provide telephone assistance for branches answering questions and troubleshooting issues. Including answering questions regarding core processing system, new account questions including OFAC checks, scanning and balancing questions, review and double check customer and account maintenance, and ACH origination and internal automatics.
- Have detailed knowledge of all data processing systems:
- Core processing system – posting transaction files, building and maintaining accounts/customers, proofing transactions, and updating the system daily.
- Debit card system – issue and maintain debit cards, update customer information, download/upload files, and retrieval of reports.
- Internet banking and ancillary products– research customer issues and run reports.
- Wire systems – download/upload files, process wire transfers, order cash, and process international checks.
- Bill Pay – Assist customers, download files, reports, and process enrollment and changes.
- Process scanned checks, balance, chargebacks and upload all scanned files for the day.
- Regulatory processing of OFAC/Fincen
- Theft protection programs – process enrollments, changes, and cancellations.
- Cold storage programs such as Director – scan and index information.
- Positive Pay and ACH Filtering programs – maintain and troubleshooting
- Ensure that confidentiality of data collected and stored are maintained
- Acquire and continually improve knowledge of all products and services
- Participate in special projects or assignments as necessary.
- Balancing of various accounts as identified
- IOLTA/IBRETA reporting
- Federal Withholding reporting
- Producing reports as needed
- ICS/CDARS balancing/reporting
- New Account edit and tickler reporting
- Dispute processing
- Tax Reporting
- Perform other duties as required to fulfill the responsibilities of the position.
- Follow procedures and policies that ensure compliance with not only Bank policies and procedures, but also all applicable federal and state banking regulatory agency policies.
- Comply with bank standards for attendance and hours of work.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Prevail Bank
Prevail Bank is looking for dedicated individuals with the right skill set to continue to serve our customers and provide the best banking services possible. Our vision is to demonstrate our integrity and commitment to our customers and communities by providing quality products, services, technology and financial education. Our mission is to be an exceptional financial service resource for our customers, banking team and community by doing the right thing, taking ownership in finding solutions for our customers.
Browse our current job openings to see if we’re a match for you!
Company Website: www.prevail.bank
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